Placed an order and thought I knew what I was getting. When it arrived I thought it was missing part of the order. Contacted Magical Bells and explained what I was Missing asking if they could ship me one or if it was better to do a return and exchange. Turns out what I was missing does not come in the kit anymore. Magical Bells shipped what I thought I was missing to me out of the kindness of their heart at no cost anyway. I feel bad about my misunderstanding costing Magical Bells to lose profit from me but also feel amazed to find a company that puts customers before profit.
The sleigh bell was exactly what I was looking for. The gift box was neatly done and really completed the package of a wonderful gift. My young cousin's face light up with delight when he open the gift.
We bought one bell a few years ago for my first grandson. We now have another little one coming along, so figured we should buy one for when he/she is old enough to appreciate it. We also bought one for ourselves, to hang on the tree for next year!! High quality bells, that have a nice ring to them.
Absolutely beautiful bell. The ring is so realistic and magical. Mike was so helpful with such a personal touch. Christmas magic for years to come. Thank you!
We have more than a few bells of varying size and quality....all intended to replicate those seen in the thoroughly enjoyable movie. None have exceeded the presentation and quality of sound of this gift set. 100% worth the modest and reasonable purchase price! Very happy with our choice.
Our daughter is four years old and her best friend is five and we just gave them both their bells so that no matter where in the world they are they’ll always have each other with them. They’re absolutely beautiful thank you very much.
Top Quality,,Fast Service,, SOUND GREAT, Ageless Keepsake…
Thank you…
This plate was well made and it don’t only reminds me to believe in the magic of Xmas but life. It brings hope to me and I will leave it hanging all year. I love it!
They replaced the bell with no question. I appreciate the promptness. The bell is high quality and sounds amazing. The box is fantastic. I love everything about this product
Very nice item. Well packaged. Great gift set
Would buy again.
This was perfect. Along with the "Ticket to Ride" tickets i bought? Absolutely perfect. Was going to buy the "full package" large bells, but wife said no.
Side note? I was looking for 100% silver bells. Nobody makes them. I'd have bought them from you, if you made them.
Also? My Gandfather came from Finland. He was a reindeer herder, named Nicholas. I have heritage reindeer bells that have been in my family for many generations. Your bells are spot on for authenticity. Heritage bells "ring" with a different sound. But I LOVE your bells!
Thank you. This gift is wonderful.
Just last week I saw the Polar Express movie for the first time. It was magical and I had to have the bell to give my son for the fun memory.
The bell is gorgeous and packaged in such a lovely red velvet bag for safe keeping.
Wonderful memories for years to come. Thank you for such a priceless item!
I love this bell the presentation is beautiful can’t wait to see my daughters excitement on Christmas morning.A fabulous new tradition for generations to come .Thanks for insuring everyone will always BELIEVE! Merry Christmas
Although it does not sound exactly like the bell in the movie this bell is magical. The bell is new, but old at the same time. I am a year into grief, and this exactly is what I needed. Thank you!
I ordered 5 of the Polar Express Sleigh Bell gift sets and they are so charming and beautifully boxed. I can’t wait to give these as gifts to my sister and my kids who loved the movie as kids…and of course one for myself. A terrific gift and heirloom for our Christmas trees.
I really thought it was going to be a little better quality, my bell doesn't really ring, the bell may have gotten damaged in shipping because the reviews I saw were good
Nicely packaged....great Christmas gift for Polar Express lovers...Just Believe!!
This is a timeless and sentimental gift - an instant Christmas classic that will transport you right onto the pages of the Polar Express. It’s beautifully made and has a nice feel in your hand. Buy one for those dear to you, and make sure to get one for yourself too!
Magical Bells has the very best customer service. The sleigh bells are high quality and beautifully handmade. Highly recommend!